Philips integrates MedChat’s AI capabilities to optimize automated patient communication and hospital workflows


Royal Philips , a global leader in health technology, today announced a collaboration with USA-based MedChat to integrate MedChat’s live chat and AI-driven chatbot services into Philips Patient Navigation Manager, helping improve call center efficiency and speed the time to resolve patient inquiries. With the combined offering, Philips now enables its customers in North America to create automated communication workflows that function seamlessly alongside patient access and call center operations. Hospitals and outpatient clinics can also digitally navigate patients from the time an order is placed, to when it is scheduled and completed through follow-up.

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Zephyr AI Launches its Big Data, Machine-Learning Approach to Aid Precision Medicine

Technology investment company and incubator Red Cell Partners announced today the launch of Zephyr AI, a company that leverages large data sets to inform both clinical care and the development of new targeted precision therapies. The management team of the new company consists of CEO Yisroel Brumer, formerly of the […]