Rightway Introduces Artificial Intelligence to Improve Care Navigation for Persons with Chronic Conditions


Rightway, a healthcare company revolutionizing care navigation and pharmacy benefits, today announced enhancements to its risk-scoring technology to more precisely identify “rising-risk” and “high-risk” members. The enhanced system analyzes each member’s entire longitudinal medical history using both proprietary machine learning algorithms and artificial intelligence developed by clinical and data science experts. The AI system enables earlier intervention and allows Rightway’s clinical staff to perform proactive outreach to members of interest sooner. This enhanced offering helps Rightway better serve its diverse member base, especially those currently utilizing care or prone to needing healthcare services for chronic and/or high-cost conditions.

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