SonderMind, a pioneer in delivering personalized, whole-person mental health care, has officially announced the commercial rollout of its AI Notes solution. This innovative tool has already generated more than 100,000 notes successfully submitted to insurance providers and has demonstrated a remarkable reduction in documentation time. On average, it shortens the note completion process by 80 percent, cutting it from nearly 20 minutes to just four, enabling providers to save as much as 90 minutes per day. Thoroughly tested by SonderMind clinicians throughout 2025, AI Notes now stands as the latest advancement in the company’s mission to reduce administrative burdens and enhance patient care.
With explicit patient consent, AI Notes captures and formats clinical notes immediately after a session concludes, preparing them for provider review and seamless claim submission within seconds. By shifting the focus away from tedious documentation, the tool allows mental health professionals to concentrate fully on client interactions. Adoption has been overwhelmingly positive, with 88 percent of SonderMind’s network of therapists and psychiatry providers now using the feature. Clinicians have praised its efficiency and the way it has reshaped their workflows, enabling them to prioritize meaningful patient care over time-consuming paperwork.
Colorado-based provider Charlie Boutillette, LPC, expressed how the technology has transformed his practice: “AI Notes cut my documentation time to under 5 minutes, which means I can actually be present with my clients instead of worrying about notes — and they feel that difference in session.” Similarly, Clint Callahan, LCSW, shared, “AI Notes have been incredibly helpful. I only need to make small edits, which saves me time and lets me focus more on my clients and their needs instead of unpaid admin work. It also allows me to schedule more sessions without adding extra admin hours.”
As part of SonderMind’s broader vision of integrating AI into mental health services, AI Notes aligns seamlessly with its whole-person care philosophy. The tool ensures notes are compliant and fully ready for claims, with SonderMind taking responsibility for regulatory adherence. Vice President of Engineering, Miguel Alvarado, highlighted the collective effort behind the launch, emphasizing that clinical, technical, and legal teams worked together to ensure the tool met the highest standards before release.
SonderMind has reinforced its dedication to responsible AI adoption by implementing strict safeguards, including HIPAA and ISO 27001 compliance, dual encryption, and privacy-first design. Importantly, the company guarantees that client and provider data is never sold or used for advertising purposes, with full control remaining in the hands of clients. Every AI feature is reviewed by SonderMind’s AI Governance Council, composed of clinicians, compliance leaders, and product specialists, ensuring that innovations build trust while enhancing the quality of care.
