Connected Consumer Experience for a Digitally Connected Future


Crisis tend to accelerate macro trends especially for contact centers. The implementation of remoting working, digital service services, ML, AI and messenger bots have been accelerated with COVID 19.   Consumers are still expecting an emotionally and psychologically satisfying experience ready answers to their specific/complex questions, and empathy for their circumstances.

June 28, 2022 | 1:00 pm – 2:00 pm CDT

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"First time in history" : Cancer vanishes from every patient’s body in drug trial

mRNA Cancer Vaccine After two years of virtual sessions, the American Society of Clinical Oncology’s 2022 annual conference was held in person in Chicago from June 3rd to 7th. Over 40,000 oncology specialists from around the world attended the meeting, and researchers delivered over 2,500 abstracts of the most recent […]