Healthcare providers want easy-to-use technology


According to Klas Research research, electronic health record (EHR) technology suppliers are under pressure from healthcare providers to enhance the usability and processes of their products.

In order to understand how the evolving technical needs of healthcare providers match with vendor development efforts, the new report, Midsize/Large Ambulatory EMR 2022: Healthcare Organizations’ Hierarchy of Needs, questioned more than 500 respondents from midsize and large ambulatory practises.

Over 70% of respondents named ease of use/workflows as one of the top three areas their EHR vendor needs to improve, with 44% of respondents placing this as their top priority.

Respondents highlighted problems with all of the vendors in the study, including a large number of clicks, extraneous information provided in the EHR, a lack of functionality tailored to particular specialties, and subpar integration that requires distracting screen hopping. The survey made clear that healthcare practitioners believe that advancements in these areas would free up clinicians to connect with patients in person rather than on a computer screen.

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