Priority Health announces launch of new health navigation solution, PriorityGPS™


According to a survey conducted by the International Federation of Employee Benefit Plans, about half of employees don’t understand their benefits. PriorityGPS is designed to alleviate the stress human resources professionals face as the go-between with employees and their benefits carriers by providing direct 1:1 help for employees. Through one point of contact, employees have access to appointment scheduling, benefits and coverage guidance, and various virtual care providers among several other benefits.

Even though they are available in the ASO employer group market, advocacy services are frequently provided separately or as a “carved out” service. The highest level of employee assistance is provided by this solution, which offers all employees a high-touch, relational experience and a care support team that is accessible around-the-clock through phone, web, or mobile app.

“Priority Health always strives to bring new opportunities to employers wanting to meet the needs of their employees and their health goals”, “Partnering with Accolade to create PriorityGPS is a great example of that kind of valued collaboration. This new product was designed with convenience and accessibility in mind, both for employers and employees, while continuing to provide the same high-quality care Priority Health is known for.”

Megan Schmidt, senior vice president of employer solutions at Priority Health

Announced earlier this year, the strategic partnership between Priority Health and Accolade brings together virtual care services and personalized navigation capabilities to enable innovative solutions, like PriorityGPS, with a comprehensive support model for Priority Health members.

“We are excited to collaborate with Priority Health to offer a unique solution in Michigan to meet the needs of employers throughout the state”, “Our partnership and innovative approach bring simplicity to a complex healthcare system. By proactively connecting and staying with members throughout their health journey, we deliver on affordability, improved outcomes and provide an exceptional member experience.

Our solution goes beyond delivering transactional care to caring for the whole person. We support physical and mental health by building trusting relationships and leveraging real time data to improve employee engagement and job satisfaction while lowering costs for Michigan employers.”

Kristin Herrera, EVP and general manager for health plan and enterprise channel at Accolade


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