NextGen Healthcare Expands Relationship with InstaMed to Make Payment Processing Easier for Clients and Service Providers


InstaMed, a J.P. Morgan subsidiary, and NextGen Healthcare, Inc., a top supplier of cutting-edge, cloud-based healthcare technology solutions, have expanded their long-standing partnership in an agreement that will streamline payment processing through NextGen® Pay powered by InstaMed. By allowing patients to pay online when they visit healthcare providers that use the NextGen® Practice Management solution, this solution increases payment alternatives and convenience for patients. The software also enables healthcare practitioners to centrally manage and view payments, automate collections, and manage payments. The payment system uses best-in-class data encryption measures, making it safe in addition to being convenient.

“With NextGen Pay powered by InstaMed, we’re taking the friction out of the patient-provider payment experience”, “Patients want a simple and streamlined process for paying their medical bills; providers want to focus on delivering the best care possible without being mired in collection inefficiencies. Our integrated solution delivers on both needs.”

Srinivas Velamoor, chief growth and strategy officer for NextGen Healthcare

InstaMed is a market leader in obtaining payments for medical services all throughout the patient experience. InstaMed just released a trends study that emphasises the value of patient convenience when making payments. According to the survey, 83% of people wish to keep using self-service and virtual choices for care after the epidemic. Another 74% favour making medical bill payments online. Furthermore, 74% of millennials said they would change service providers for a better healthcare payment experience.

“The expansion of our work with NextGen Healthcare is the evolution of our longstanding relationship rooted in delivering better healthcare payment experiences for both providers and patients”, “The demand and need for digital, automated and simple payment processes have never been higher. We are excited to see our solution drive real change for providers and patients.”

Jon Neal, head of business development at InstaMed and managing director at J.P.Morgan

The NextGen Pay powered by InstaMed service, which enables users to conveniently save their credit card information within the web portal for rapid payments on the go, is already helping a number of NextGen Healthcare clients. With the expanded relationship, patients will also have the choice to pay for in-person medical appointments using Google PayTM or Apple Pay® mobile payment options.

“Now, our practice is a one-stop shop for patient collections”, “The billing department can manage, view and collect payments all in one place. NextGen Pay powered by InstaMed improves the entire payment process, start to finish.”

Matthew Pierre, CEO of Loden Vision Centers (NextGen Healthcare client)

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